The Owner Behind ExterMetro
One licensed operator, twelve years of San Gabriel Valley attics and crawlspaces, and a company built on doing the job right the first time.
The Name, The Story
"Exter" from exterminator. "Metro" from metropolis. ExterMetro — the exterminator in the city. The name was built the same way the company was: from the ground, in Arcadia, by one person who does the work.
Twelve-plus years in this trade — most of them working other companies' routes through San Gabriel Valley homes — taught the lesson the whole business is built on: small pest problems become expensive ones when nobody takes ownership. A rotating crew sees your house once. An owner sees it every time, remembers what the attic looked like last fall, and has his own name on the result.
So ExterMetro stays deliberately small. One accountable person inspects, quotes, treats and follows up. No sales quotas, no upsell scripts, no dispatcher between you and the license holder.
The Paperwork That Matters
ExterMetro holds California Structural Pest Control Board Company Registration #8828 in Branch 2 (general pests — ants, roaches, rodents, spiders) and Branch 3 (termites and wood-destroying organisms), plus WDO inspection licensing. In plain English: the person quoting your termite job is licensed to actually diagnose it — not just sell it.
CA SPCB Company Reg. #8828 · Branch 2 & 3 · WDO Inspector
Why One Operator Beats A Route Crew
What The Model Means For You.
- The person who quotes your job is the person who does it — and the person who answers when you call back
- Recommendations based on your structure, not a sales quota
- Twelve years of route knowledge — what your block's pest pressure actually looks like, season by season
- Low-impact products, placed precisely, explained before anything is applied
The honest tradeoff: a one-person company can't send three trucks tomorrow morning. Sometimes you'll book a few days out. What you get in exchange is the same face at every visit, treatment decisions made by the license holder on site, and work that's warranty-backed by someone whose name is on the door.
That's the bet ExterMetro makes — that homeowners and property managers in this valley would rather have one person who owns the result than a brand that owns a call center. So far, the bet keeps paying.
About ExterMetro
Quick Answers.
Who actually shows up to my appointment?
The owner. Every inspection, every treatment, every follow-up — the licensed operator who quoted your job is the person who does it.
Is ExterMetro really a one-person company?
Yes, by design. One accountable person handles your property start to finish. If a job ever genuinely needs more scale or equipment than one operator should handle, we say so honestly and point you in the right direction.
What do Branch 2 and Branch 3 mean on the license?
Those are California Structural Pest Control Board license branches. Branch 2 covers general pests like ants, roaches, rodents and spiders. Branch 3 covers termites and other wood-destroying organisms. ExterMetro holds both, plus WDO inspection licensing.
Want the owner's eyes on your pest problem?
Free quotes, honest answers, and an owner who shows up.