Commercial Pest Control
Recurring pest and termite programs for managed properties and San Gabriel Valley businesses.
ExterMetro provides recurring commercial pest control across the San Gabriel Valley, including HOA communities, senior living, offices, retail and warehouses. Programs combine inspection, monitoring, targeted treatment and written service records. Each proposal defines the covered areas, frequency, follow-up terms and separately quoted work. CA SPCB Reg. #8828 · (626) 409-1584.
A Service Agreement You Can Actually Follow.
A good commercial pest program makes responsibilities clear before the first visit. Management should know the service route, who authorizes additional work, where the reports go and which conditions need a building repair rather than another treatment.
ExterMetro is based in Arcadia and serves businesses and managed properties across the San Gabriel Valley. We start with a walk-through, document the pressure points and propose a recurring schedule with licensed accountability and direct communication.
Commercial program walk-throughs and proposals are free. Formal termite inspection reports and corrective work are separately scoped; a proposal is not a promise that every service is included.
HOAs & Managed Communities
Common-area coverage, resident-request procedures, board records and termite planning for associations.
Senior Living
Staff-coordinated visits, dining and common-area monitoring, resident access and documented service.
Business Properties
Offices, retail, warehouses, schools and vacation rentals, each with a scope matched to its use.
Plan the recurring work
What the Proposal Should Define.
| Decision | What to agree before service |
|---|---|
| Covered areas and pests | Perimeters, shared spaces, tenant areas and target pests, with exclusions identified. |
| Visit frequency | Monthly, every-other-month, quarterly or a property-specific schedule based on findings. |
| Between-visit concerns | Reporting contact, follow-up process, authorization and any additional charges. |
| Access and communication | Operating hours, notice, keys or escorts, preparation and label-required re-entry procedures. |
| Documentation and invoices | Service records, maintenance recommendations and the billing entity for each property. |
| Separate work | Termite programs, rodent exclusion and other corrective work quoted according to the findings. |
This is a planning checklist. The signed proposal controls coverage; a recurring general-pest fee does not automatically include every pest, interior or building.
How service works
Inspect. Monitor. Act. Review.
Inspection and monitoring tell us where activity is occurring. We then address the identified problem with targeted treatment where appropriate and recommendations for sanitation, moisture or entry points. An overflowing trash enclosure or a gap under a loading door needs a management action as well as a pest-control decision.
- Walk the property: review concerns, access, shared spaces and previous activity.
- Agree on the program: define coverage, cadence, responsibilities and follow-up terms.
- Service and document: record findings, work performed and recommended next steps.
- Review the history: adjust the scope when pest activity or property use changes.
Managers get useful records without a promise that one individual will personally attend every visit. Owner-led oversight, clear account notes and an agreed point of contact support continuity.
Multi-tenant and portfolio work
Set the Boundaries Before There Is a Complaint.
Common areas and tenant interiors often need different approvals. We identify the authorized spaces and billing arrangement in the scope rather than assume that ownership pays for every request. Vacant-unit work, food-service tenants and separately leased spaces can be discussed as distinct items.
For portfolios, each property needs its own scope, access details and service history. We can discuss per-property invoicing and the report-delivery process during onboarding. Your team confirms approvals for each property.
Share your vendor packet early: company registration, W-9, insurance requirements, reporting format and any credentialing portal. We confirm available documents, endorsements and access arrangements before the agreement. We do not claim automatic integration with every management system.
Termites and property upkeep
One Company for General Pests and Termite Planning.
ExterMetro holds CA SPCB Registration #8828, Branch 2 for general pests and Branch 3 for termites and wood-destroying organisms. Verify credentials through the California Department of Consumer Affairs license search.
Keep termite coverage explicit. A termite inspection determines whether localized drywood treatment, a subterranean bait-station program or another approach is appropriate. An annual termite program can provide a separate ongoing scope with inspection, applicable station service and written warranty terms.
Rodent exclusion and building corrections also need a defined scope. We separate the initial work from recurring service so the property can budget and compare proposals accurately.
Before your next renewal
Tell Us About the Property.
Start with your property type, city, approximate unit count or size, pest concerns and renewal date if known. An existing service scope helps us compare coverage; there is no need to share resident records or confidential contract terms in the initial form.
We review the request and arrange the next step based on the property and current availability. A walk-through leads to a written proposal, not an automatic booking or service commitment.
Common Questions
Quick Answers.
What types of commercial properties do you service?
ExterMetro works with HOAs, managed communities, senior living, offices, retail, warehouses and other business properties in the San Gabriel Valley. We confirm the property type, operating requirements and scope before accepting a program.
Can you build a recurring pest-control program?
Yes. We recommend a service cadence after a walk-through and define the covered pests, areas, visit frequency and follow-up terms in writing. Monthly, every-other-month and quarterly options depend on the property and activity.
What is included in a recurring commercial agreement?
The proposal identifies the areas and pests covered, scheduled visits, reporting and the process for concerns between visits. Tenant interiors, termite work, exclusion and other corrective work are not automatically included unless the agreement says so.
Do you provide written service records?
Yes. Service records document areas inspected or treated, findings, work performed and recommendations. We agree on the management contact and report-delivery arrangements during onboarding.
Can you service multiple properties for a management company?
We can discuss a portfolio program with each property identified by scope, access requirements, service history and billing entity. Authorization and vendor requirements for each property still need to be confirmed.
Do you provide commercial termite treatment too?
Yes. ExterMetro holds Branch 2 and Branch 3 licensing. Inspection determines whether localized drywood treatment, subterranean bait stations or another method is appropriate. Termite work and ongoing termite service are separately scoped.
Is there a charge for a commercial service proposal?
Commercial program walk-throughs and proposals are free. Formal wood-destroying organism inspection reports and other specialist work are separate services, with scope and fees discussed before authorization.
Looking for a Recurring-Service Partner?
Send the property details and your renewal timing. We will start with the scope, not a generic package.