Termite Warranty Explained: What's Covered and What's Not
ExterMetro's termite warranty covers retreatment only, not termite damage or repairs. Here's how to check the covered areas, term and renewal requirements before you sign.
ExterMetro's termite warranty covers retreatment of covered termite activity under the written terms. It does not cover termite damage, structural repairs or repair costs. Localized spot treatments carry a two-year warranty with annual extension options; fumigations are backed for two years. Covered areas, termite species, exclusions and renewal requirements are identified in the written agreement.
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"Warranty-backed" is not enough information to compare proposals. A retreatment warranty and a damage-repair guarantee are different promises. ExterMetro provides retreatment coverage only, not coverage for termite damage or its repair.
What a termite warranty covers
If covered termite activity returns in a covered area during the warranty term, the retreatment is handled under the written terms. The agreement identifies the termite species, locations and conditions covered. A warranty does not make a property permanently termite-proof.
What ExterMetro's termite warranty does not cover
Termite damage and damage repairs are not covered. That includes repair costs for existing damage or damage discovered later. Retreatment does not restore damaged wood. New activity outside the covered scope, a different termite species or an expired term may require a separate assessment and quote; the written agreement controls coverage.
A coverage-and-renewal checklist
Before accepting treatment or renewing a program, check these items in writing:
- Covered areas and species: which buildings, locations and termite type does the agreement name?
- Start and end dates: when does retreatment coverage begin and expire?
- Renewal requirements: which inspections, service visits and payments are required to extend coverage?
- New findings: what happens if activity is outside the treated or covered areas?
- Station service: if bait stations are installed, what inspection, replenishment and ongoing fees are included?
- Reporting a concern: whom should you contact, and what information should you provide?
Keep the treatment record and warranty together. Report new evidence rather than assume it is automatically covered or wait for the next scheduled visit.
How our warranties and protection plans work
Localized drywood treatments carry a two-year retreatment warranty, with year-by-year extension options through the annual termite program under the written terms. Fumigations are backed for two years. None of this is damage-repair coverage.
For subterranean bait-station programs, confirm the station-service schedule and applicable coverage in the agreement. A station maintenance visit and a warranty term are related program details, not interchangeable promises. Read what to expect during termite treatment or request a free quote for your property.
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Quick Answers
Quick Answers.
Does ExterMetro offer a warranty on termite treatments?
Yes. Localized spot treatments carry a two-year retreatment warranty with annual extension options, and fumigations are backed for two years. Coverage is defined in writing before work starts. These warranties cover retreatment only, not termite damage or damage repairs.
What does a termite warranty actually cover?
ExterMetro's warranty covers retreatment of covered termite activity under the written agreement. The agreement identifies the covered areas, termite species, term and conditions. It does not pay for termite damage or repair work.
What's NOT covered by a termite warranty?
ExterMetro's termite warranty does not cover termite damage, structural repairs or repair costs, whether damage already exists or is discovered later. New activity outside the covered areas, other termite species and activity after expiration are subject to the written exclusions and may require a separate quote.
Why should a termite warranty be in writing?
A written warranty identifies the covered areas, termite species, term, retreatment conditions and exclusions. It should also explain renewal requirements and how to report new evidence. Keep it with your treatment record so coverage can be checked against the actual work.
What should I check before renewing termite coverage?
Check the coverage dates, covered areas and termite species, required inspections or service visits, renewal charges and how new findings are handled. If bait stations are installed, confirm their service requirements too. ExterMetro's coverage remains retreatment only; renewal does not add damage-repair coverage.
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About the Author
Joshua A. Westad is the owner and licensed operator of ExterMetro Termite and Pest Control in Arcadia, CA. He holds California SPCB Company Registration #8828 (Branch 2 & 3), is a licensed WDO inspector, and has worked San Gabriel Valley homes and businesses for over twelve years — hands-on in the field on every kind of job the valley throws at him.
Think you just found termite evidence?
Bag a few wings or pellets, snap a photo, and text it to (626) 409-1584 — quotes from photos are free, and your job stays under licensed ExterMetro oversight from inspection through follow-up.