Termite Warranty Explained: What's Covered and What's Not
A termite treatment is only as good as the warranty behind it. Here's what's covered, what's not, and what to ask before you sign.
A termite warranty is mostly a retreatment promise: if covered termite activity returns in the treated area during the term, the company treats it again at no charge. It usually does not cover new infestations in untreated areas, a different termite species, or repair of existing damage — so get the terms in writing. ExterMetro's spot treatments carry a two-year warranty, extendable year by year; fumigations are backed for two years.
"Warranty-backed" gets said a lot in this industry, but the details are what matter. Here's how termite warranties actually work — in plain English — so you know what you're getting.
What a termite warranty covers
The core of a termite warranty is retreatment: if covered termite activity comes back in the treated area during the warranty term, the company comes back and treats it again under the warranty. A good warranty spells out exactly which areas and which termite type are covered, and for how long.
What a termite warranty usually does NOT cover
Being upfront matters here. A typical treatment warranty does not cover brand-new infestations in untreated or inaccessible areas, a different termite species than the one treated, or — in most cases — repair of existing termite damage (that's separate from retreatment). Knowing these limits up front is the difference between a real guarantee and a vague promise.
Why a written warranty matters
A verbal "we'll come back if it returns" is worth very little. A written warranty states the covered areas, the termite type, the term length, and what triggers a free retreatment — so there's no argument later. Always ask for it in writing, and read what's covered and what's excluded.
How our warranties and protection plans work
Here are ours, in plain terms: localized spot treatments carry a two-year warranty, extendable year by year after that, and fumigations are backed for two years. Rodent exclusion work carries its own one-year warranty. We walk you through exactly what's covered before any work starts — see what to expect during a termite treatment. Free quotes: (626) 409-1584.
Quick Answers
Quick Answers.
Does ExterMetro offer a warranty on termite treatments?
Yes — localized spot treatments carry a two-year warranty, extendable year by year after that, and fumigations are backed for two years. We put the coverage in writing before any work starts.
What does a termite warranty actually cover?
Most termite warranties center on retreatment: if covered termite activity returns in the treated area during the term, it gets treated again under the warranty. The exact coverage and exclusions are spelled out in the written terms. A good warranty names the covered areas, the termite type, and the term length.
What's NOT covered by a termite warranty?
Typically: brand-new infestations in untreated or inaccessible areas, a different termite species than the one treated, and repair of existing termite damage (which is separate from retreatment). Always confirm the exclusions in writing.
Why should a termite warranty be in writing?
Because a verbal promise is vague and hard to enforce. A written warranty spells out the covered areas, termite type, term length, and what triggers a free retreatment — so there's no dispute later. Always get it in writing.
About the Author
Joshua is the owner and licensed operator of ExterMetro Termite and Pest Control in Arcadia, CA. He holds California SPCB Company Registration #8828 (Branch 2 & 3), is a licensed WDO inspector, and has worked San Gabriel Valley homes and businesses for over twelve years — hands-on in the field on every kind of job the valley throws at him.
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